Rob Procter: Publications
Books as Co-author and Invited Chapters in Books
- Procter, R. and Williams, R.
Trading Places: A Case Study of the Formation and Deployment of Computing
Expertise. In Faulkner, W., Fleck, J. and Williams, R. (Eds.), Exploring Expertise,
1998. MacMillan, p. 197-222.
- Fincham,
R., Fleck, J., Procter, R.,
Scarbrough, H., Tierney, M. and Williams, R. Innovation and the Management
of Expertise: Case Studies from the Financial Services Sector, November,
1994. Oxford University Press, 330 p.
- Procter, R. IT in the Financial
Services Sector. In Scarbrough, H. (Ed.), Strategic Change and IT in
Retail Financial Services, 1992. Prentice Hall, p. 38-59.
Papers Published in Edited Collections
- McKinlay,
A. Procter, R. and Gallacher,
S. The Influence of Network Quality of Service Factors on the Usability
and Effectiveness of Multimedia Internet Broadcasting. To be published in
Sloane, A. and Lawrence, D. (Eds.) Multimedia Internet Broadcasting,
Springer.
- Procter, R. and Williams, R.
Beyond design: Social Learning and Computer-Supported Cooperative Work. In
Shapiro, D. et al. (Eds.), The Design of Computer-Supported Cooperative
Work and Groupware Systems, 1996. Elsevier Science, p. 445-464.
- McKinlay,
A. Procter, R. Masting, O. and
Woodburn, R. Coordination Issues in Tools for CSCW. In Design Issues in
Computer-Supported Cooperative Work, Diaper, D. and Sanger, C. (Eds.),
June, 1994. Springer-Verlag, p. 119-138.
Papers Published in International Journals
- Hartswood,
M. and Procter, R. Designing
for Breakdowns and Repairs in Collaborative Work Settings. In Fields, B.
and Wright, P. (Eds.) Special issue on Understanding Work and Designing
Artefacts, the International Journal of Human Computer Studies, vol.
53(1), 2000. Academic Press, p. 91-120.
- Hartswood,
M. and Procter, R.
Computer-aided mammography: a case study of coping with fallibility in a
skilled decision-making task. In Johnson, C. (Ed.), Special issue on Human
Error and Computer Systems, Journal of Topics in Health Information
Management, vol. 20(4), May, 2000, p. 38-54.
- Stanyer,
D. and Procter, R. Improving
Web Usability with the Link Lens. In Mendelzon, A. et al. (Eds.), Journal
of Computer Networks and ISDN Systems, Vol. 31, Proceedings of the Eighth
International WWW Conference, Toronto, May, 1999, Elsevier, p 455-66.
- Procter, R., Goldenberg, A.,
Davenport, E. and McKinlay, A. Genres in Support of Collaborative
Information Retrieval in the Virtual Library, Interacting with Computers,
vol 10, June, 1998. Elsevier Science, p. 157-172.
- Jakobs,
K., Procter, R. and Williams,
R. Users Participation in Standards Setting – The Panacea? The Example of
Electronic Mail, ACM Standards Review vol. 6(2), June, 1998. ACM Press, p.
85-89.
- Davenport,
E. and Procter, R. Distributed
expertise: remote reference service on a Metropolitan Area Network, The
Electronic Library, Vol. 15, No. 4, August, 1997, p. 271-78.
- Jakobs,
K., Procter, R. and Williams,
R. Users and Standardisation -- Worlds Apart? The Example of Electronic
Mail, ACM Standards Review vol. 4(4), December, 1996. ACM Press, p.
183-191.
- Procter, R., Williams, R. and
Cashin, L. Social Learning and Innovations in Multimedia-based CSCW, ACM
SIGOIS Bulletin, December, 1996. ACM Press, p. 73-76.
- Procter, R., McKinlay, A.,
Masting, O. and Woodburn, R. Studies of Turn-Taking in Computer-Mediated
Communications, Interacting with Computers, vol. 6, June, 1994. Elsevier Science, p. 151-171.
Papers Published in International Conference and Workshop
Proceedings
- Hartswood,
M., Procter, R., Rouncefield,
M. and Sharpe, M. Being There and Doing IT: A Case Study of a
Co-Development Approach in Healthcare. To be published in Cherkasky, T.,
Greenbaum, J. and Mambery, P. (Eds.) Proceedings of the CPSR/IFIP WG 9.1
Participatory Design Conference, New York, November 28th-December 1st,
2000.
- Voss,
A. Procter, R. and Williams, R.
Innovation in Use: Interleaving day-to-day operation and systems
development. To be published in Cherkasky, T., Greenbaum, J. and Mambery,
P. (Eds.) Proceedings of the CPSR/IFIP WG 9.1 Participatory Design
Conference, New York, November 28th-December 1st, 2000.
- Procter, R. et al. SELECT: Social
and Collaborative Filtering of Web Documents and News. In Kobsa, A. and
Stephanidis, C. (Eds.) Proceedings of the Fifth ERCIM Workshop on User
Interfaces for All, Dagstuhl, November 28th-December 1st, 1999, p. 23-37.
- Procter, R., McKinlay, A.,
Gallacher, S. and Hartswood, M. An Investigation of the Influence of
Variable Network Load on the Effectiveness of Multimedia Presentations. In
Simone, C. and Weisband, S. (Eds.) Proceedings of Group’99, the
International Conference on Supporting Group Work, Phoenix, Arizona,
November 14th-17th, 1999. ACM Press, p. 160-168.
- McKinlay,
A., Procter, R. and Dunnet, A.
An Investigation of Social Loafing and Social Compensation in
Computer-Supported Cooperative Work. In Simone, C. and Weisband, S. (Eds.)
Proceedings of Group’99, the International Conference on Supporting Group
Work, Phoenix, Arizona, November 14th-17th, 1999. ACM Press, p. 249-257.
- Stanyer,
D. and Procter, R. Human
Factors and the WWW: Making sense of URLs. In Cockton, G., Cawsey, A. and
Brewster, S. (Eds.), Volume II of the Proceedings of INTERACT’99,
Edinburgh, September, 1999, p. 59-60.
- Procter, R., Hartswood, M.,
Sharpe, M. and Doris, A. A Case Study of User-Led Systems Design and
Development in Healthcare Informatics. In Gulliksen, J., Lantz, A. and
Boivie, I. (Eds.) Proceedings the workshop on How to Make User Centred
Design More Usable, INTERACT’99, Edinburgh, August, 1999. Available as
Report No. CID-72, Centre for User Oriented IT Design, Dept. of Computing
Science, Royal Institute of Technology, Stockholm, p. 51-55. ISSN
1403-073X.
- Hartswood,
M. and Procter, R.
Computer-Aided Mammography: A Case Study of Error Management in a Skilled
Decision-making Task. In Johnson, C. (Ed.) Proceedings of the First
Workshop on Human Error and Clinical Systems, Glasgow Accident Analysis
Group, University of Glasgow, April 15th-17th, 1999, p. 73-98.
- Jakobs,
K., Procter, R. and Williams,
R. Shaping IT Through Participation in Standards Setting – A Practicable
Alternative for Users? In Brooks, L. and Kimble, C. (Eds.) Proceedings of
UKAIS’99, the UK Academy for Information Systems Conference, University of
York, April 7th-9th, 1999.
- Stanyer,
D. and Procter, R. Link Lens:
An Enhanced Link User Interface for Web Browsers. In Stephanidis, C. and
Waern, A. (Eds.) Proceedings of the 4th ERCIM Workshop on User Interfaces
for All, Stockholm, October, 1998, p. 34-47.
- Hartswood,
M. and Procter, R. A Framework
for Analysing Breakdowns and Repairs in Collaborative Work Settings. In
Fields, B. and Wright, P. (Eds.) Proceedings of the Workshop on
Understanding Work and Designing Artefacts, University of York/British HCI
Group, September 21st, 1998, p. 51-70.
- Williams,
R., Procter, R. and Dalziel, P.
A Case Study of a Small Group Teleworking Pilot in a Large Organisation.
Presented as a poster at the Telecooperation Conference, 15th IFIP World
Computer Congress, September, 1998.
- Jakobs,
K., Procter, R. and Williams,
R. Employing Communication Systems Strategically --The Need to Change
Perceptions. In Hoadley, E. and Benbasat, I. (Eds.) Proceedings of
Association for Information Systems (AIS) Fourth Americas Conference on
Information Systems, Baltimore, Maryland, August 14-16, 1998.
- Hondroudakis,
A. and Procter, R. An
Empirically Derived Framework for Parallel Program Performance Problems.
In Miller, B. and Hollingsworth, J. (Eds.) Proceedings of SPDT’98, the
Second Sigmetrics Symposium on Parallel and Distributed Tools, Oregon,
August 3rd-4th, 1998. ACM Press, p. 112-123.
- Jakobs,
K., Procter, R. and Williams,
R. Infrastructural Technologies to Enable Electronic Commerce. In
Proceedings of the Third International Conference on the Management of
Networked Enterprises, ICMNE '98, Montreal 1998.
- Jakobs,
K., Procter, R. and Williams,
R. Standardisation, Innovation and Implementation of Information
Technology. In Rasmussen, L. et al. (Eds.) Proceedings of IFIP TC-9 Fifth
World Conference on Human Choice and Computers (HCC-5), Geneva, 1998.
- Hartswood,
M., Procter, R. and Williams,
L. Prompting in Mammography: Computer-Aided Detection or Computer-Aided
Diagnosis? In Berry, E. et al. (Eds.) Proceedings of the Second Medical
Image Understanding and Analysis Conference, Leeds, July, 1998.
- Jakobs,
K., Procter, R. and Williams,
R. Do We Really Need Users in Standards Setting? In Rasmussen, L. et al.
(Eds.) Proceedings of the International Telecom Forum, 1998.
- Hartswood,
M., Procter, R., and Williams,
L. Prompting in practice: How can we ensure radiologists make best use of
Computer-Aided Detection Systems? In Karssemeijer, N. et al. (Eds.)
Proceedings of the Fourth International Workshop on Digital Mammography,
Nijmegen, Netherlands, June 7th-10th, 1998. Kluwer Academic Publishers, p.
363-370.
- Jakobs,
K., Procter, R. and Williams,
R. Strategic Usage of IT -- The Difference Between ‘Business Relevant’ and
Infrastructural Technologies. In Khosrowpour, M. (Ed.) Proceedings of
IRMA’98, the Nineth International Conference of the Information Resources
Management Association, Boston, May 17th-20th, 1998. Idea Group
Publishing.
- Jakobs,
K., Procter, R. and Williams,
R. Standardisation and Innovation. In Khosrowpour, M. (Ed.) Proceedings of
IRMA’98, the Nineth International Conference of the Information Resources
Management Association, Boston, May 17th-20th, 1998. Idea Group
Publishing.
- Jakobs,
K., Procter, R. and Williams,
R. Telecommunication Standardisation -- Do We Really Need the User? In
Proceedings of ICT’98, the Sixth International Conference on
Telecommunications, Edinburgh, March 29th-April 1st, 1998. IEE Press.
- Procter, R., Goldenberg, A.,
Davenport, E. and McKinlay, A. A Case Study of the Role of Genres and
Media in Computer-Mediated Cooperation. In Bunt, H., Beun, R.-J.,
Borghuis, T., Kievit, L. and Verlinden, M. (Eds.) Proceedings of the
Second International Conference on Cooperative Multimodal Communication,
Tilburg, Netherlands, January 28th-30th, 1998, p. 184-6. ISBN 90-9011386-X
- Procter, R. and McKinlay, A.
Social Affordances and Implicit Ratings for Social Filtering on the Web.
In Proceedings of the Fifth DELOS Workshop on Filtering and Collaborative
Filtering, Budapest, 10-12th November, 1997. ERCIM Press, p. 89-96.
- Hartswood,
M., Procter, R., Williams, L.
and Prescott, R. Drawing the Line Between Perception and Interpretation in
Computer-Aided Mammography. In Fallon, F., Bannon, L. and McCarthy, J.
(Eds.) Proceedings of the First International Conference on Allocation of
Functions, Galway, October 1st-3rd, 1997. International Ergonomics
Association Press, p. 275-291.
- King,
A. and Procter, R. Click and
Listen: A Case Study of the Development of a Computer-Assisted Language
Learning Package. In Calvi, L. and Geerts, W. (Eds.) Proceedings of the
Workshop on CALL and Cultural Studies in the Language Curriculum, Antwerp,
September, 15th-17th, 1997. Springer-Verlag, p. 110-123.
- Procter, R., Goldenberg, A.,
McKinlay, A. and Davenport, E. Enhancing Community and Collaboration in
the Virtual Library. In Peters, C. and Thanos, C. (Eds.) Proceedings of
the First European Conference on Research and Advanced Technology for
Digital Libraries, Pisa, September 2nd-4th, 1997. Lecture Notes in
Computer Science v. 1324. Springer-Verlag, p. 25-40.
- Hartswood,
M., Procter, R., Williams, L.
and Prescott, R. Subjective responses to prompting in screening
mammography. In Taylor, C., Noble, A. and Brady, M. (Eds.) Proceedings of
the First Medical Image Understanding and Analysis Conference, Oxford
University, July, 1997, p. 205-8.
- Jakobs,
K., Procter, R. and Williams,
R. Users in IT Standardisation: A Myth Revised. In Wright, D. et al (Eds.)
Proceedings of the First International Conference on Managing Enterprises
-- Stakeholders, Engineering, Logistics and Achievement, Loughborough
University, July, 1997. Mechanical Engineering Publications, p. 599-604.
- Procter, R., Cashin, L. and
Williams, R. Social Learning and New Strategies for the Management of
Innovation in Multimedia: A Case Study of Desk-top Video-Conferencing. In
Slack, R., Stewart, J. and Williams, R. (Eds.) Proceedings of the COST A4
Workshop on Social Learning in Multimedia, Edinburgh, June, 1997, p.
155-170.
- Davenport,
E., Procter, R. and Goldenberg,
A. Remote Advice Giving in a Distributed Reference Environment. In
Proceedings of the 18th National Online Conference, New York, May, 1997,
p. 115-123.
- Procter, R., Goldenberg, A.,
McKinlay, A. and Davenport, E. Supporting Collaborative Information
Retrieval in the Virtual Library. In Arnold, A. and van Oostendorp, H.
(Eds.) Proceedings of MMC’97, the Multi-Media Minded Conference,
Maastricht, April, 1997. MCI.
- Jakobs,
K., Procter, R. and Williams,
R. Competitive Advantage Through Participation in Standards Setting? In
Proceedings of Factory 2000: The Technology Exploitation Process, Cambridge,
April, 1997. IEE Press, p. 370-375.
- Jakobs,
K., Procter, R. and Williams,
R. Introducing IT: Lessons from Case Studies of Email. In Proceedings of
Factory 2000: The Technology Exploitation Process, Cambridge, April, 1997.
IEE Press, p. 145-152.
- Procter, R. and Williams, R.
Engineer or change manager: dilemmas in the occupational strategy for IT
specialists. In Wagner, I. (Ed.) Proceedings of the COST A4 Workshop on
Software Cultures: Work environments for design and development, Vienna,
November, 1996, p. 3-23.
- Jakobs,
K., Procter, R. and Willliams,
R. Electronic Messaging -- the Lifeline of the Global Enterprise. In
Proceedings of the International Engineering Management Conference, 1996.
IEEE Press, p. 221-225.
- Procter, R., Davenport, E., Burnhill,
P. and Cannell, S. Providing Expert Assistance in the Virtual Library. In
Johnson, C. and Dunlop, M. (Eds.) Proceedings of the Workshop on
Information Retrieval and Human-Computer Interaction, Glasgow University,
September, 1996. Glasgow Interactive Systems Group Technical Report G96-2,
p.29-32.
- Jakobs,
K., Procter, R. and Williams,
R. Standardisation of Global Telecommunication Services -- Expertise or
Market Shares? In Proceedings of the Seventh International Symposium on
Technology and Society, Princeton, June, 1996. IEEE Press, p. 457-466.
- Hume,
A., Thanisch, P., Hartswood, M. and Procter,
R. On the evaluation of microcalcification detection algorithms. In
Doi, K., Giger, M., Nishikawa, R. and Schmidt, R. (Eds.) Proceedings of
the Third International Workshop on Digital Mammography, Chicago, June,
1996. International Congress Series 1119, Elsevier Science, p. 273-76.
- Jakobs,
K., Procter, R. and Williams,
R. Corporate Email in Europe -- Requirements, Usage and Ways Ahead. In
Gavish, B. (Ed.) Proceedings of the Fourth International Conference on
Telecommunication Systems, 1996, p. 600-605.
- Jakobs,
K., Procter, R. and Williams,
R. Non-Technical Issues in the Implementation of Corporate Email: Lessons From
Case Studies. In Igbaria, M. (Ed.) Proceedings of the ACM SIGCPR/MIS
Conference, Denver, April, 1996. ACM Press, p. 173-80.
- Jakobs,
K., Procter, R. and Williams,
R. A Study of User Participation in Standards Setting. In Muller, M.
and Tschegli, M. (Eds.) Companion Proceedings of the ACM Conference on
Human Factors in Computing Systems, Vancouver, April, 1996. ACM Press, p.
109-110.
- Hondroudakis,
A., Procter, R. and Shanmugan,
D. Performance Evaluation and Visualisation with VISPAT. In Malynsky, V.
et al. (Eds.) Proceedings of the Third International Conference on
Parallel Computing Technologies (PaCT-95), St. Petersburg, September,
1995. Lecture Notes in Computer Science v. 964, Springer-Verlag, p.
180-86.
- Hondroudakis,
A. and Procter, R. The Tuner's
Workbench: An Environment for Supporting Tuning in the Large. In Fritzson,
P. et al. (Eds.) Proceedings of the ZEUS-95 Workshop on Parallel
Programming and Computation, Linkoping, May, 1995. IOS Press, p. 212-221.
- Hondroudakis,
A. and Procter, R. Applying Human
Factors to the Design of Parallel Program Performance Analysis Tools. In
Halatsis C. et al. (Eds.) Proceedings of the Sixth International PARLE
Conference, Athens, July, 1994. Springer-Verlag, p. 749-52.
- Procter, R., Thanisch, P., Hume,
A., Astley, S. and Kirkpatrick, A. User Interface Design and Data
Management for Digital Mass Mammographic Screening. In Gale, A., Astley,
S., Dance, D. and Cairns, A. (Eds.) Proceedings of the Second
International Workshop on Digital Mammography, York, July, 1994. International
Congress Series 1069, Elsevier Science, p. 415-422.
- Hondroudakis,
A. and Procter, R. The Design
of a Tool for Parallel Program Performance Analysis and Tuning. In Decker,
K. and Rehmann, R. (Eds.) Proceedings of the IFIP WG10.3 Conference on
Programming Environments for Massively Parallel Distributed Systems,
April, 1994. Birkauser-Verlag, p. 321-332.
- McKinlay,
A., Procter, R., Masting, O.,
Woodburn, R. and Arnott, J. A Study of Turn-taking in a Computer-Supported
Group Task. In Alty, J., Diaper, D. and Guest, S. (Eds.) People and
Computers VIII, Proceedings of the BCS HCI'93 Conference, August, 1993.
Cambridge University Press, p. 383-394.
- Fincham,
R., Fleck, J., Procter, R.,
Scarbrough, H., Tierney, M. and Williams, R. Expertise and Innovation: IT
Strategies in the Financial Services. In Williams, R. et al. (Eds.)
Proceedings of the Edinburgh PICT Conference on Expertise and
Technological Innovation, November, 1992.
- Procter, R. and Williams, R. HCI:
Whose Problem is IT Anyway? In Larson, J. and Unger, C. (Eds.) Proceedings
of the IFIP TC2/WG2.7 Working Conference on Engineering for Human-Computer
Interaction, Finland, August, 1992. North Holland, p. 385-396.
- Procter, R., Woodburn, R. and
Masting, O. Supporting Distributed Cognition in Groupware, MODEM Workshop
on Cognitive problems in working life: The Design of Computer system and
Interfaces, Uppsala, December, 1991, p. 31-42.
- Woodburn,
R., Procter, R., Arnott, J. and
Newell, A. A Study of Conversational Turn-Taking in a Communication Aid
for the Deaf. In Diaper, D. and Hammond, N. (Eds.) People and Computers
VI, Proceedings of the BCS HCI'91 Conference, August, 1991. Cambridge
University Press, p. 359-371.
Other Papers Presented at Conferences and Workshops
- Voss,
A., Procter, R. and Williams, R. A Social Learning Perspective on
Processes of Change. Workshop on Beyond Workflow Management: Supporting Dynamic
Organisational Processes, ACM Conference on Computer Supported Cooperative
Work, Philadelphia, November 2000.
- Hartswood,
M., Procter, R., Rouncefield,
M. and Sharpe, M. I’m happy to sedate him if you want me to: Some Everyday
Issues in Patient Disposal. Conference on Medical Interaction, University
of Southern Denmark, Odense, October 18th-20th, 2000.
- Hartswod,
M., Procter, R. and Slack, R.
Interactional Practices in Breast Screening Work: A Case Study of
Accountability and Professional Vision. Conference on Medical Interaction,
University of Southern Denmark, Odense, October 18th-20th, 2000.
- Procter, R., Carletta, J.,
Williams, R. and McKinlay, A. Factors in the Success of Virtual Team
Working. Workshop on Virtually Collocated Teams in the Workplace, ACM
Conference on Human Factors in Computing Systems, The Hague, April, 2000.
- Procter, R. and McKinlay, A.
Social Psychology in the Virtual Workplace, Basic Research Symposium, ACM
Conference on Human Factors in Computing Systems, Atlanta, March, 1997.
- Procter, R. and McKinlay, A.
Awareness as a Factor in Workplace Relationships, Workshop on Awareness in
Collaborative Systems, ACM Conference on Human Factors in Computing
Systems, Atlanta, March, 1997.
- Procter, R. and Williams, R. Case
Studies of Social Learning, CSCW-North 11 Workshop, Durham, February,
1997.
- Procter, R., Williams, R. and
Cashin, L. Social Learning and Innovations in Multimedia-based CSCW,
Workshop on CSCW and Organizational Learning, ACM Conference on
Computer-Supported Cooperative Work, Boston, November, 1996.
- King,
A., Procter, R. and Rooney, E.
Factors influencing adoption of a new technology in education, Workshop on
Teaching and Learning on the WWW, Fifth International World Wide Web
Conference, Paris, May, 1996.
- Jakobs,
K., Procter, R. and Williams,
R. Usability vs Standardisation? Basic Research Symposium, ACM Conference
on Human Factors in Computing Systems, Denver, May, 1995.
- Procter, R. and McKinlay, A.
Social awareness: group cohesion and CSCW, CSCW-North 9 Workshop,
University of York, 17th July, 1996.
- Procter, R. and Williams, R.
Beyond Design: Social Learning and CSCW, CSCW-North 8 Workshop, Gateshead,
October, 1995.
- Procter, R. and McKinlay, A.
Groupware and Mediated Interaction, CSCW-North 4 Workshop, Manchester,
February, 1994.
- Procter, R. and Williams, R.
Learning Processes: Lessons from Innovation Studies for CSCW, Workshop on
Human and Design Sciences in CSCW, European Conference on
Computer-Supported Cooperative Work, Milan, September, 1993.
- Hondroudakis,
A. and Procter, R. Abstract
Machine Models and Parallel Software Performance Analysis, 2nd Workshop on
Abstract Machine Models, University of Leeds, April, 1993.
- Procter, R., McKinlay, A. and
Masting, O. Group-based Work in Tools for CSCW, DTI Workshop on Design
Issues in CSCW, London, March, 1992.
Miscellaneous Publications
- Review
of Interacting with Computers, Viewfinder, No. 30, May, 1997. British
Universities Film & Video Council.
- Contributing
editor, Financial Technology Insight (Elsevier Science), 1991-93.
- Procter, R., Macleod, H. and
Michaelson, G. Breaking the mould in the world of computers, Scotsman
Education Forum, February, 1988.
- Procter, R. Women in Computing:
the missed opportunity? Scotsman Education Forum, September, 1987.