Rob Procter: Publications

 

Books as Co-author and Invited Chapters in Books

  1. Procter, R. and Williams, R. Trading Places: A Case Study of the Formation and Deployment of Computing Expertise. In Faulkner, W., Fleck, J. and Williams, R. (Eds.), Exploring Expertise, 1998. MacMillan, p. 197-222.
  2. Fincham, R., Fleck, J., Procter, R., Scarbrough, H., Tierney, M. and Williams, R. Innovation and the Management of Expertise: Case Studies from the Financial Services Sector, November, 1994. Oxford University Press, 330 p.
  3. Procter, R. IT in the Financial Services Sector. In Scarbrough, H. (Ed.), Strategic Change and IT in Retail Financial Services, 1992. Prentice Hall, p. 38-59.

 

Papers Published in Edited Collections

  1. McKinlay, A. Procter, R. and Gallacher, S. The Influence of Network Quality of Service Factors on the Usability and Effectiveness of Multimedia Internet Broadcasting. To be published in Sloane, A. and Lawrence, D. (Eds.) Multimedia Internet Broadcasting, Springer.
  2. Procter, R. and Williams, R. Beyond design: Social Learning and Computer-Supported Cooperative Work. In Shapiro, D. et al. (Eds.), The Design of Computer-Supported Cooperative Work and Groupware Systems, 1996. Elsevier Science, p. 445-464.
  3. McKinlay, A. Procter, R. Masting, O. and Woodburn, R. Coordination Issues in Tools for CSCW. In Design Issues in Computer-Supported Cooperative Work, Diaper, D. and Sanger, C. (Eds.), June, 1994. Springer-Verlag, p. 119-138.

 

Papers Published in International Journals

  1. Hartswood, M. and Procter, R. Designing for Breakdowns and Repairs in Collaborative Work Settings. In Fields, B. and Wright, P. (Eds.) Special issue on Understanding Work and Designing Artefacts, the International Journal of Human Computer Studies, vol. 53(1), 2000. Academic Press, p. 91-120.
  2. Hartswood, M. and Procter, R. Computer-aided mammography: a case study of coping with fallibility in a skilled decision-making task. In Johnson, C. (Ed.), Special issue on Human Error and Computer Systems, Journal of Topics in Health Information Management, vol. 20(4), May, 2000, p. 38-54.
  3. Stanyer, D. and Procter, R. Improving Web Usability with the Link Lens. In Mendelzon, A. et al. (Eds.), Journal of Computer Networks and ISDN Systems, Vol. 31, Proceedings of the Eighth International WWW Conference, Toronto, May, 1999, Elsevier, p 455-66.
  4. Procter, R., Goldenberg, A., Davenport, E. and McKinlay, A. Genres in Support of Collaborative Information Retrieval in the Virtual Library, Interacting with Computers, vol 10, June, 1998. Elsevier Science, p. 157-172.
  5. Jakobs, K., Procter, R. and Williams, R. Users Participation in Standards Setting – The Panacea? The Example of Electronic Mail, ACM Standards Review vol. 6(2), June, 1998. ACM Press, p. 85-89.
  6. Davenport, E. and Procter, R. Distributed expertise: remote reference service on a Metropolitan Area Network, The Electronic Library, Vol. 15, No. 4, August, 1997, p. 271-78.
  7. Jakobs, K., Procter, R. and Williams, R. Users and Standardisation -- Worlds Apart? The Example of Electronic Mail, ACM Standards Review vol. 4(4), December, 1996. ACM Press, p. 183-191.
  8. Procter, R., Williams, R. and Cashin, L. Social Learning and Innovations in Multimedia-based CSCW, ACM SIGOIS Bulletin, December, 1996. ACM Press, p. 73-76.
  9. Procter, R., McKinlay, A., Masting, O. and Woodburn, R. Studies of Turn-Taking in Computer-Mediated Communications, Interacting with Computers, vol.  6, June, 1994. Elsevier Science, p. 151-171.

 

Papers Published in International Conference and Workshop Proceedings

  1. Hartswood, M., Procter, R., Rouncefield, M. and Sharpe, M. Being There and Doing IT: A Case Study of a Co-Development Approach in Healthcare. To be published in Cherkasky, T., Greenbaum, J. and Mambery, P. (Eds.) Proceedings of the CPSR/IFIP WG 9.1 Participatory Design Conference, New York, November 28th-December 1st, 2000.
  2. Voss, A. Procter, R. and Williams, R. Innovation in Use: Interleaving day-to-day operation and systems development. To be published in Cherkasky, T., Greenbaum, J. and Mambery, P. (Eds.) Proceedings of the CPSR/IFIP WG 9.1 Participatory Design Conference, New York, November 28th-December 1st, 2000.
  3. Procter, R. et al. SELECT: Social and Collaborative Filtering of Web Documents and News. In Kobsa, A. and Stephanidis, C. (Eds.) Proceedings of the Fifth ERCIM Workshop on User Interfaces for All, Dagstuhl, November 28th-December 1st, 1999, p. 23-37.
  4. Procter, R., McKinlay, A., Gallacher, S. and Hartswood, M. An Investigation of the Influence of Variable Network Load on the Effectiveness of Multimedia Presentations. In Simone, C. and Weisband, S. (Eds.) Proceedings of Group’99, the International Conference on Supporting Group Work, Phoenix, Arizona, November 14th-17th, 1999. ACM Press, p. 160-168.
  5. McKinlay, A., Procter, R. and Dunnet, A. An Investigation of Social Loafing and Social Compensation in Computer-Supported Cooperative Work. In Simone, C. and Weisband, S. (Eds.) Proceedings of Group’99, the International Conference on Supporting Group Work, Phoenix, Arizona, November 14th-17th, 1999. ACM Press, p. 249-257.
  6. Stanyer, D. and Procter, R. Human Factors and the WWW: Making sense of URLs. In Cockton, G., Cawsey, A. and Brewster, S. (Eds.), Volume II of the Proceedings of INTERACT’99, Edinburgh, September, 1999, p. 59-60.
  7. Procter, R., Hartswood, M., Sharpe, M. and Doris, A. A Case Study of User-Led Systems Design and Development in Healthcare Informatics. In Gulliksen, J., Lantz, A. and Boivie, I. (Eds.) Proceedings the workshop on How to Make User Centred Design More Usable, INTERACT’99, Edinburgh, August, 1999. Available as Report No. CID-72, Centre for User Oriented IT Design, Dept. of Computing Science, Royal Institute of Technology, Stockholm, p. 51-55. ISSN 1403-073X.
  8. Hartswood, M. and Procter, R. Computer-Aided Mammography: A Case Study of Error Management in a Skilled Decision-making Task. In Johnson, C. (Ed.) Proceedings of the First Workshop on Human Error and Clinical Systems, Glasgow Accident Analysis Group, University of Glasgow, April 15th-17th, 1999, p. 73-98.
  9. Jakobs, K., Procter, R. and Williams, R. Shaping IT Through Participation in Standards Setting – A Practicable Alternative for Users? In Brooks, L. and Kimble, C. (Eds.) Proceedings of UKAIS’99, the UK Academy for Information Systems Conference, University of York, April 7th-9th, 1999.
  10. Stanyer, D. and Procter, R. Link Lens: An Enhanced Link User Interface for Web Browsers. In Stephanidis, C. and Waern, A. (Eds.) Proceedings of the 4th ERCIM Workshop on User Interfaces for All, Stockholm, October, 1998, p. 34-47.
  11. Hartswood, M. and Procter, R. A Framework for Analysing Breakdowns and Repairs in Collaborative Work Settings. In Fields, B. and Wright, P. (Eds.) Proceedings of the Workshop on Understanding Work and Designing Artefacts, University of York/British HCI Group, September 21st, 1998, p. 51-70.
  12. Williams, R., Procter, R. and Dalziel, P. A Case Study of a Small Group Teleworking Pilot in a Large Organisation. Presented as a poster at the Telecooperation Conference, 15th IFIP World Computer Congress, September, 1998.
  13. Jakobs, K., Procter, R. and Williams, R. Employing Communication Systems Strategically --The Need to Change Perceptions. In Hoadley, E. and Benbasat, I. (Eds.) Proceedings of Association for Information Systems (AIS) Fourth Americas Conference on Information Systems, Baltimore, Maryland, August 14-16, 1998.
  14. Hondroudakis, A. and Procter, R. An Empirically Derived Framework for Parallel Program Performance Problems. In Miller, B. and Hollingsworth, J. (Eds.) Proceedings of SPDT’98, the Second Sigmetrics Symposium on Parallel and Distributed Tools, Oregon, August 3rd-4th, 1998. ACM Press, p. 112-123.
  15. Jakobs, K., Procter, R. and Williams, R. Infrastructural Technologies to Enable Electronic Commerce. In Proceedings of the Third International Conference on the Management of Networked Enterprises, ICMNE '98, Montreal 1998.
  16. Jakobs, K., Procter, R. and Williams, R. Standardisation, Innovation and Implementation of Information Technology. In Rasmussen, L. et al. (Eds.) Proceedings of IFIP TC-9 Fifth World Conference on Human Choice and Computers (HCC-5), Geneva, 1998.
  17. Hartswood, M., Procter, R. and Williams, L. Prompting in Mammography: Computer-Aided Detection or Computer-Aided Diagnosis? In Berry, E. et al. (Eds.) Proceedings of the Second Medical Image Understanding and Analysis Conference, Leeds, July, 1998.
  18. Jakobs, K., Procter, R. and Williams, R. Do We Really Need Users in Standards Setting? In Rasmussen, L. et al. (Eds.) Proceedings of the International Telecom Forum, 1998.
  19. Hartswood, M., Procter, R., and Williams, L. Prompting in practice: How can we ensure radiologists make best use of Computer-Aided Detection Systems? In Karssemeijer, N. et al. (Eds.) Proceedings of the Fourth International Workshop on Digital Mammography, Nijmegen, Netherlands, June 7th-10th, 1998. Kluwer Academic Publishers, p. 363-370.
  20. Jakobs, K., Procter, R. and Williams, R. Strategic Usage of IT -- The Difference Between ‘Business Relevant’ and Infrastructural Technologies. In Khosrowpour, M. (Ed.) Proceedings of IRMA’98, the Nineth International Conference of the Information Resources Management Association, Boston, May 17th-20th, 1998. Idea Group Publishing.
  21. Jakobs, K., Procter, R. and Williams, R. Standardisation and Innovation. In Khosrowpour, M. (Ed.) Proceedings of IRMA’98, the Nineth International Conference of the Information Resources Management Association, Boston, May 17th-20th, 1998. Idea Group Publishing.
  22. Jakobs, K., Procter, R. and Williams, R. Telecommunication Standardisation -- Do We Really Need the User? In Proceedings of ICT’98, the Sixth International Conference on Telecommunications, Edinburgh, March 29th-April 1st, 1998. IEE Press.
  23. Procter, R., Goldenberg, A., Davenport, E. and McKinlay, A. A Case Study of the Role of Genres and Media in Computer-Mediated Cooperation. In Bunt, H., Beun, R.-J., Borghuis, T., Kievit, L. and Verlinden, M. (Eds.) Proceedings of the Second International Conference on Cooperative Multimodal Communication, Tilburg, Netherlands, January 28th-30th, 1998, p. 184-6. ISBN 90-9011386-X
  24. Procter, R. and McKinlay, A. Social Affordances and Implicit Ratings for Social Filtering on the Web. In Proceedings of the Fifth DELOS Workshop on Filtering and Collaborative Filtering, Budapest, 10-12th November, 1997. ERCIM Press, p. 89-96.
  25. Hartswood, M., Procter, R., Williams, L. and Prescott, R. Drawing the Line Between Perception and Interpretation in Computer-Aided Mammography. In Fallon, F., Bannon, L. and McCarthy, J. (Eds.) Proceedings of the First International Conference on Allocation of Functions, Galway, October 1st-3rd, 1997. International Ergonomics Association Press, p. 275-291.
  26. King, A. and Procter, R. Click and Listen: A Case Study of the Development of a Computer-Assisted Language Learning Package. In Calvi, L. and Geerts, W. (Eds.) Proceedings of the Workshop on CALL and Cultural Studies in the Language Curriculum, Antwerp, September, 15th-17th, 1997. Springer-Verlag, p. 110-123.
  27. Procter, R., Goldenberg, A., McKinlay, A. and Davenport, E. Enhancing Community and Collaboration in the Virtual Library. In Peters, C. and Thanos, C. (Eds.) Proceedings of the First European Conference on Research and Advanced Technology for Digital Libraries, Pisa, September 2nd-4th, 1997. Lecture Notes in Computer Science v. 1324. Springer-Verlag, p. 25-40.
  28. Hartswood, M., Procter, R., Williams, L. and Prescott, R. Subjective responses to prompting in screening mammography. In Taylor, C., Noble, A. and Brady, M. (Eds.) Proceedings of the First Medical Image Understanding and Analysis Conference, Oxford University, July, 1997, p. 205-8.
  29. Jakobs, K., Procter, R. and Williams, R. Users in IT Standardisation: A Myth Revised. In Wright, D. et al (Eds.) Proceedings of the First International Conference on Managing Enterprises -- Stakeholders, Engineering, Logistics and Achievement, Loughborough University, July, 1997. Mechanical Engineering Publications, p. 599-604.
  30. Procter, R., Cashin, L. and Williams, R. Social Learning and New Strategies for the Management of Innovation in Multimedia: A Case Study of Desk-top Video-Conferencing. In Slack, R., Stewart, J. and Williams, R. (Eds.) Proceedings of the COST A4 Workshop on Social Learning in Multimedia, Edinburgh, June, 1997, p. 155-170.
  31. Davenport, E., Procter, R. and Goldenberg, A. Remote Advice Giving in a Distributed Reference Environment. In Proceedings of the 18th National Online Conference, New York, May, 1997, p. 115-123.
  32. Procter, R., Goldenberg, A., McKinlay, A. and Davenport, E. Supporting Collaborative Information Retrieval in the Virtual Library. In Arnold, A. and van Oostendorp, H. (Eds.) Proceedings of MMC’97, the Multi-Media Minded Conference, Maastricht, April, 1997. MCI.
  33. Jakobs, K., Procter, R. and Williams, R. Competitive Advantage Through Participation in Standards Setting? In Proceedings of Factory 2000: The Technology Exploitation Process, Cambridge, April, 1997. IEE Press, p. 370-375.
  34. Jakobs, K., Procter, R. and Williams, R. Introducing IT: Lessons from Case Studies of Email. In Proceedings of Factory 2000: The Technology Exploitation Process, Cambridge, April, 1997. IEE Press, p. 145-152.
  35. Procter, R. and Williams, R. Engineer or change manager: dilemmas in the occupational strategy for IT specialists. In Wagner, I. (Ed.) Proceedings of the COST A4 Workshop on Software Cultures: Work environments for design and development, Vienna, November, 1996, p. 3-23.
  36. Jakobs, K., Procter, R. and Willliams, R. Electronic Messaging -- the Lifeline of the Global Enterprise. In Proceedings of the International Engineering Management Conference, 1996. IEEE Press, p. 221-225.
  37. Procter, R., Davenport, E., Burnhill, P. and Cannell, S. Providing Expert Assistance in the Virtual Library. In Johnson, C. and Dunlop, M. (Eds.) Proceedings of the Workshop on Information Retrieval and Human-Computer Interaction, Glasgow University, September, 1996. Glasgow Interactive Systems Group Technical Report G96-2, p.29-32.
  38. Jakobs, K., Procter, R. and Williams, R. Standardisation of Global Telecommunication Services -- Expertise or Market Shares? In Proceedings of the Seventh International Symposium on Technology and Society, Princeton, June, 1996. IEEE Press, p. 457-466.
  39. Hume, A., Thanisch, P., Hartswood, M. and Procter, R. On the evaluation of microcalcification detection algorithms. In Doi, K., Giger, M., Nishikawa, R. and Schmidt, R. (Eds.) Proceedings of the Third International Workshop on Digital Mammography, Chicago, June, 1996. International Congress Series 1119, Elsevier Science, p. 273-76.
  40. Jakobs, K., Procter, R. and Williams, R. Corporate Email in Europe -- Requirements, Usage and Ways Ahead. In Gavish, B. (Ed.) Proceedings of the Fourth International Conference on Telecommunication Systems, 1996, p. 600-605.
  41. Jakobs, K., Procter, R. and Williams, R. Non-Technical Issues in the Implementation of Corporate Email: Lessons From Case Studies. In Igbaria, M. (Ed.) Proceedings of the ACM SIGCPR/MIS Conference, Denver, April, 1996. ACM Press, p. 173-80.
  42. Jakobs, K., Procter, R. and Williams, R. A Study of User Participation in Standards Setting. In Muller, M. and Tschegli, M. (Eds.) Companion Proceedings of the ACM Conference on Human Factors in Computing Systems, Vancouver, April, 1996. ACM Press, p. 109-110.
  43. Hondroudakis, A., Procter, R. and Shanmugan, D. Performance Evaluation and Visualisation with VISPAT. In Malynsky, V. et al. (Eds.) Proceedings of the Third International Conference on Parallel Computing Technologies (PaCT-95), St. Petersburg, September, 1995. Lecture Notes in Computer Science v. 964, Springer-Verlag, p. 180-86.
  44. Hondroudakis, A. and Procter, R. The Tuner's Workbench: An Environment for Supporting Tuning in the Large. In Fritzson, P. et al. (Eds.) Proceedings of the ZEUS-95 Workshop on Parallel Programming and Computation, Linkoping, May, 1995. IOS Press, p. 212-221.
  45. Hondroudakis, A. and Procter, R. Applying Human Factors to the Design of Parallel Program Performance Analysis Tools. In Halatsis C. et al. (Eds.) Proceedings of the Sixth International PARLE Conference, Athens, July, 1994. Springer-Verlag, p. 749-52.
  46. Procter, R., Thanisch, P., Hume, A., Astley, S. and Kirkpatrick, A. User Interface Design and Data Management for Digital Mass Mammographic Screening. In Gale, A., Astley, S., Dance, D. and Cairns, A. (Eds.) Proceedings of the Second International Workshop on Digital Mammography, York, July, 1994. International Congress Series 1069, Elsevier Science, p. 415-422.
  47. Hondroudakis, A. and Procter, R. The Design of a Tool for Parallel Program Performance Analysis and Tuning. In Decker, K. and Rehmann, R. (Eds.) Proceedings of the IFIP WG10.3 Conference on Programming Environments for Massively Parallel Distributed Systems, April, 1994. Birkauser-Verlag, p. 321-332.
  48. McKinlay, A., Procter, R., Masting, O., Woodburn, R. and Arnott, J. A Study of Turn-taking in a Computer-Supported Group Task. In Alty, J., Diaper, D. and Guest, S. (Eds.) People and Computers VIII, Proceedings of the BCS HCI'93 Conference, August, 1993. Cambridge University Press, p. 383-394.
  49. Fincham, R., Fleck, J., Procter, R., Scarbrough, H., Tierney, M. and Williams, R. Expertise and Innovation: IT Strategies in the Financial Services. In Williams, R. et al. (Eds.) Proceedings of the Edinburgh PICT Conference on Expertise and Technological Innovation, November, 1992.
  50. Procter, R. and Williams, R. HCI: Whose Problem is IT Anyway? In Larson, J. and Unger, C. (Eds.) Proceedings of the IFIP TC2/WG2.7 Working Conference on Engineering for Human-Computer Interaction, Finland, August, 1992. North Holland, p. 385-396.
  51. Procter, R., Woodburn, R. and Masting, O. Supporting Distributed Cognition in Groupware, MODEM Workshop on Cognitive problems in working life: The Design of Computer system and Interfaces, Uppsala, December, 1991, p. 31-42.
  52. Woodburn, R., Procter, R., Arnott, J. and Newell, A. A Study of Conversational Turn-Taking in a Communication Aid for the Deaf. In Diaper, D. and Hammond, N. (Eds.) People and Computers VI, Proceedings of the BCS HCI'91 Conference, August, 1991. Cambridge University Press, p. 359-371.

 

Other Papers Presented at Conferences and Workshops

  1. Voss, A., Procter, R. and Williams, R. A Social Learning Perspective on Processes of Change. Workshop on Beyond Workflow Management: Supporting Dynamic Organisational Processes, ACM Conference on Computer Supported Cooperative Work, Philadelphia, November 2000.
  2. Hartswood, M., Procter, R., Rouncefield, M. and Sharpe, M. I’m happy to sedate him if you want me to: Some Everyday Issues in Patient Disposal. Conference on Medical Interaction, University of Southern Denmark, Odense, October 18th-20th, 2000.
  3. Hartswod, M., Procter, R. and Slack, R. Interactional Practices in Breast Screening Work: A Case Study of Accountability and Professional Vision. Conference on Medical Interaction, University of Southern Denmark, Odense, October 18th-20th, 2000.
  4. Procter, R., Carletta, J., Williams, R. and McKinlay, A. Factors in the Success of Virtual Team Working. Workshop on Virtually Collocated Teams in the Workplace, ACM Conference on Human Factors in Computing Systems, The Hague, April, 2000.
  5. Procter, R. and McKinlay, A. Social Psychology in the Virtual Workplace, Basic Research Symposium, ACM Conference on Human Factors in Computing Systems, Atlanta, March, 1997.
  6. Procter, R. and McKinlay, A. Awareness as a Factor in Workplace Relationships, Workshop on Awareness in Collaborative Systems, ACM Conference on Human Factors in Computing Systems, Atlanta, March, 1997.
  7. Procter, R. and Williams, R. Case Studies of Social Learning, CSCW-North 11 Workshop, Durham, February, 1997.
  8. Procter, R., Williams, R. and Cashin, L. Social Learning and Innovations in Multimedia-based CSCW, Workshop on CSCW and Organizational Learning, ACM Conference on Computer-Supported Cooperative Work, Boston, November, 1996.
  9. King, A., Procter, R. and Rooney, E. Factors influencing adoption of a new technology in education, Workshop on Teaching and Learning on the WWW, Fifth International World Wide Web Conference, Paris, May, 1996.
  10. Jakobs, K., Procter, R. and Williams, R. Usability vs Standardisation? Basic Research Symposium, ACM Conference on Human Factors in Computing Systems, Denver, May, 1995.
  11. Procter, R. and McKinlay, A. Social awareness: group cohesion and CSCW, CSCW-North 9 Workshop, University of York, 17th July, 1996.
  12. Procter, R. and Williams, R. Beyond Design: Social Learning and CSCW, CSCW-North 8 Workshop, Gateshead, October, 1995.
  13. Procter, R. and McKinlay, A. Groupware and Mediated Interaction, CSCW-North 4 Workshop, Manchester, February, 1994.
  14. Procter, R. and Williams, R. Learning Processes: Lessons from Innovation Studies for CSCW, Workshop on Human and Design Sciences in CSCW, European Conference on Computer-Supported Cooperative Work, Milan, September, 1993.
  15. Hondroudakis, A. and Procter, R. Abstract Machine Models and Parallel Software Performance Analysis, 2nd Workshop on Abstract Machine Models, University of Leeds, April, 1993.
  16. Procter, R., McKinlay, A. and Masting, O. Group-based Work in Tools for CSCW, DTI Workshop on Design Issues in CSCW, London, March, 1992.

 

Miscellaneous Publications

  1. Review of Interacting with Computers, Viewfinder, No. 30, May, 1997. British Universities Film & Video Council.
  2. Contributing editor, Financial Technology Insight (Elsevier Science), 1991-93.
  3. Procter, R., Macleod, H. and Michaelson, G. Breaking the mould in the world of computers, Scotsman Education Forum, February, 1988.
  4. Procter, R. Women in Computing: the missed opportunity? Scotsman Education Forum, September, 1987.